Privacy Policy

1. Information We Collect

When you interact with our website or services, we may collect:

• Contact details: name, phone number, and IP address
• Account data: any information you submit via forms (e.g., enquiry subjects, messages)
• Usage data: pages visited, time on site, referral source

2. How We Use Your Data

We process your personal data to:

• Respond to your enquiries and provide services
• Improve our website and tailor content
• Comply with legal obligations (e.g., anti-money laundering checks)

3. Cookies

We use cookies to enhance your browsing experience. You can manage cookie settings in your browser. We employ:

• Essential cookies: to keep you logged in and maintain session data
• Performance cookies: to track site usage and improve functionality

4. Data Sharing

We will never sell your data. We may share information with:

• Trusted third-party service providers (e.g., hosting, analytics)
• Regulatory or law-enforcement agencies, if required by law

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Request data portability

To exercise any of these rights, please Email us via our contact form.

7. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

8. Company Details

NORMA JEAN PROPERTIES ESTATE AND LETTINGS AGENTS LTD
Registered in England & Wales (No. 16515327)
Registered Office: Suite 10 Mail Solutions, Halesfield 2, Telford, Shropshire, TF7 4QH